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Questions before you ship? Ask us directly.
GoldVara is an online, mail-in gold buyer, so everything starts with a message. Ask about your pieces, how the process works, or an offer you have already received. A real person reads every one.
Ways to reach us
Send us a message
Tell us what you have, or ask anything about how selling works. Your message lands straight in our system, so nothing gets lost, and a real person answers.
Send us a message →Send photos first
Not sure what you have, or what it's worth? Send clear photos and we will tell you, with a value range where the photo supports one, before any kit ships.
Get Your Free Estimate →Book a call
Schedule a quick call with the GoldVara team about your items or an offer you have received. No pitch, just answers.
Schedule a call →Text or call us
Texting is the fastest way to reach us, and how most updates go out. Calls are welcome too: Mon-Fri 9am-7pm, Sun 10am-5pm ET, closed Sat. A real person answers either way.
Text (866) 623-6805 or callRead the FAQ
How payment works, insurance limits, what we buy, and returns, all answered plainly.
Browse the FAQ →info@goldvara.com
Writing about GoldVara or about selling gold by mail? Email us and we will get you what you need.
Email info@goldvara.comBusiness address
1600 Sheepshead Bay Road, Brooklyn, NY 11235
Mail-in only. No walk-ins. This is a secure processing facility, not a store: no counter, no showroom, no drop-offs. Please don't come in person; we would hate for you to make the trip for nothing.
GoldVara is strictly an online buyer. Items travel only inside an insured GoldVara kit to a secure, non-branded, 24/7-monitored facility. GoldVara, Inc. is a licensed Secondhand Dealer with the NYC Department of Consumer and Worker Protection (license #2136701, verify online).
Already a customer?
Sign in to your GoldVara account to see your current offer, past invoices, and message history, send us a message or photos, or schedule a call with a buyer.
Ready when you are.
Check the published rates, request a free insured kit, and decide at home. No pressure, free insured return if it is not right.