Questions before you ship? Ask us directly.
GoldVara is an online, mail-in gold buyer, so the fastest way to reach us is email. Ask about your pieces, how the process works, or an offer you have already received. A real person reads every message.
Ways to reach us
Email us
Best for questions about specific pieces, your estimate, or an offer you have received. We read and answer every message ourselves.
Send photos first
Not sure what you have, or what it's worth? Send clear photos and we will tell you, with a value range where the photo supports one, before any kit ships. Get Your Free Estimate →
Read the FAQ
How payment works, insurance limits, what we buy, and returns, all answered plainly. Browse the FAQ →
Call us
Mon-Fri 9am-7pm, Sun 10am-5pm ET, closed Sat. Prefer to talk it through? A real person picks up.
Book a call
Schedule a quick call with the GoldVara team about your items or an offer you have received. No pitch, just answers. Schedule a call →
Business address
Mail-in only. No walk-ins. This is a secure processing facility, not a store: no counter, no showroom, no drop-offs. Please don’t come in person; we would hate for you to make the trip for nothing.
GoldVara is strictly an online buyer. Items travel only inside an insured GoldVara kit to a secure, non-branded, 24/7-monitored facility. GoldVara, Inc. is a licensed Secondhand Dealer with the NYC Department of Consumer and Worker Protection (license #2136701, verify online).
Already a customer?
Sign in to your GoldVara account to see your current offer, past invoices, and message history, send us a message or photos, or schedule a call with a buyer.
Sign in to your account ↗Ready when you are.
Check the published rates, request a free insured kit, and decide at home. No pressure, free insured return if it is not right.
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