Frequently Asked Questions

Got questions? We’ve got answers. From shipping and payments to what items we accept, our FAQ section covers everything you need to know before getting started with GoldVara.

Pricing & Payouts

We pay between 70% and 90% of your gold’s tested market value. The more your items are worth, the higher your payout. Our pricing is published, transparent, and based on daily market rates.

There is no catch. Your payout is based on the total value of the gold you send. Bigger collections = better rates.

We base your payout on tested purity, not the stamp. Many pieces contain solder or are under-karated by design.

Yes! If another buyer makes a better verified offer, we’ll match it. Just send us the written quote.

Shipping & Security​

You can request a Full Gold Kit (mailed to you) or use our Express Label to print a prepaid FedEx label and packing slip instantly.

Absolutely. All shipments are tracked, insured up to $25,000, and delivered to a secure, discreet facility monitored 24/7.

We return your items free of charge, fully insured. No questions asked.

The Evaluation Process

We test each piece for purity, group items by karat, weigh them, and calculate value based on the daily gold price. Designer items may receive higher offers based on secondhand market value.

Yes. Your offer includes a detailed breakdown showing karats, weights, and pricing per tier.

We buy sterling silverware, gold/silver coins, and select luxury brand jewelry (e.g., Cartier, Tiffany). Items outside our scope will be returned at no cost.

Timing & Payments

Once you accept our offer, payment is issued within 2 business days via your preferred method.

 From shipping to payment, most sellers complete the process in 4–7 business days.

Trust & Transparency

Our founder, Steven Madar, spent 20 years in NYC’s gold market and built two trusted, 5-star rated gold buying businesses before launching GoldVara. We publish our pricing, provide full breakdowns, and never pressure you to sell.

Our published tiered rates represent our standard offers, which are already significantly higher than industry averages. We stand firmly behind these transparent rates as they reflect the maximum value we can provide while maintaining a sustainable business. However, we’re always available to discuss your specific items and answer any questions you may have about how we arrived at your offer.

Because we show our math, explain our process, and give you the right to say no. That’s what transparency looks like.

Still have questions?

We’re here to help. Use live chat, call us, or send a few pictures for a fast answer.

GoldVara — Honest Answers. Fair Offers. Zero Pressure.
GoldVara Honest Answers. Fair Offers. Zero Pressure.
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